The Competition and Markets Authority has released advice to universities, outlining their responsibilities to students under consumer protection law.
This advice comes as a result of report published by the Office of Fair Trading in 2014 that highlighted issues in the way universities provide information on tuition fees, course content and complaints procedures to students.
The advice states that:
Universities have until October 2015 to make any changes necessary to comply with this recent interpretation of consumer law.
In the coming months the Students’ Union will be issuing resources that outline students’ rights in further detail, and who to talk to if you think your rights have been breached.
Got a comment/criticism about anything discussed in this article? Let us know on our social media channels!
Wed 22 May 2019
Unsure what it's all about? Read our top ten facts to keep you in the loop.
Tue 14 May 2019
Afreen Begum, Student Rep for Postgraduate Law, tells us about her life-changing experience of being a Student Rep.
Wed 08 May 2019
Riz Millanzi, Aditi Vas, Afreen Begum, Daniel Burke and May Gabriel went to Glasgow to represent the University of Sussex Students’ Union at the NUS National Conference, which was held from 9-11 April 2019. Riz and Aditi share their experience.
Thu 02 May 2019
Over 600 students voted in the last referendum of the academic year. Thank you to all who voted.
A referendum is a direct vote in which all full members of the Union are asked to either accept or reject a particular proposal on a range of questions put forward by students at Sussex. Students are asked to vote “yes” or “no” to a particular question; the outcome of which shapes the Students’ Union, ensuring that it is student-led
Wed 24 Apr 2019
Over the next few days, you will be able vote in the Brighton & Hove local elections, the Students' Union Referenda and for your Student Reps.
This list is automatically generated
View all news »