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Falmer Station ticket office at risk of closure

Govia Thameslink, who operate Southern Rail, are planning to close the ticket office at Falmer Train Station opposite the University campus, a move likely to result in job losses and affecting thousands of students, visitors and staff.

This is part of larger scale plans to reduce the amount of staffed ticket stations across the Southern Rail Network, affecting many stations across the region including Hove, Lewes and Lancing.

Scrapping the ticket office at Falmer Station from is likely to have a negative impact on international students, who are less likely to be able to use electronic ticket machines (some do not accept international credit/debit cards), and many customers who need in-person assistance when buying tickets. It will also mean students and staff will not be able to buy season tickets at Falmer Station and increase queueing at ticket machines, something many students and staff already find frustrating.

Falmer Train Station

What can I do to prevent the ticket office being closed?

The consultation period with Govia Thameslink ends on Monday 14th March, so you haven't got very long to respond, so we've tried to make it as quick and easy for you as possible.

Email Govia Thameslink: email stationchanges@gtrailway.com to let them know you oppose closing the ticket office at Falmer Station. If you click on the link, you'll notice we've written some template text for you which you're welcome to use or tweak to add your own reasons.

Email Transport Focus: They are the independent transport user watchdog for the UK, who handle complaints from transport users, including complaints against rail franchise operators such as Govia Thameslink. You can contact them about the ticket office closure at GTR_Consultation@transportfocus.org.uk. Once again we've included a template email but feel free to tweak it, though make sure you put 'Falmer' somewhere in the subject line.

Petition the Secretary of State for Transport: 400 people have already signed an online petition to ask Patrick McLoughlin MP, Secretary of State for Transport, to refuse Govia Thameslink permission to close ticket offices across their network, including at Falmer Station.

 

 

 

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