Since we introduced The Loop last month, we have had loads of responses from students telling us about different aspects of uni life- ranging from course materials and lecturers interest in topics and teaching style, counselling services and the smoking spaces in front of the library, to inclusivity in Brighton and of course transport to and from uni.
One of the positives about The Loop is that you get the chance to tell us about both what works well and what works less well here at Sussex, which means that we are able to get a fuller picture of what it’s really like to be a student at Sussex. Once we have been getting these responses, we have been sending them off to relevant departments at Sussex such as the Library, Counselling, Sussex Estates and Facilities, ITS and Sport as well as every school department, so that they can take on the feedback that you’re giving and try to implement some sort of change or response. An example of this is with the Counselling services. A few weeks back after receiving student feedback on waiting times and appointment slots, Kath Hegarty, Acting Head of Sussex University Counselling Services highlighted that they were aware that there are students struggling with trying to access these services which is worrying, but as a result of this feedback, extra bank staff have been employed to try to meet the waiting list, and the Counselling Services are looking to employ more bank staff to help with this too (read more here).
This change has come about as a response to the feedback this service has received from your comments on The Loop, and hopefully as more students use this, the more change and improvements will be seen at Sussex so do keep submitting these responses here!
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